VMware Edge Network Intelligence is a vendor-agnostic artificial intelligence (AI) analytics platform with a focus on the network edge.  It provides visibility, not only on the WAN but all the way to LAN devices. Edge Network Intelligence provides insights into connected devices, which includes home Wi-Fi networks, to analyse and remediate common remote connection problems such as dropped VoIP calls and jittery video conference issues.

Edge Nertwork Intelligence uses machine learning (ML) techniques, including nearest neighbour and unsupervised clustering algorithms, to automatically isolate faults, identify the root cause, make recommendations and predict benefits.  Working together with Digital Carbon’s support desk, customers have seen a 50% reduction in time to find and fix remote connectivity issues from remote locations.