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Privacy Policy - Digital Carbon

Privacy Policy

By using our service (the “Service”) you entrust us with your information. The privacy policy serves as an aid to understanding what data we collect and for what purpose we use it. This information is important, so please read this document carefully.

What data do we process?

We process data that you provide or leave as part of using the Service. These are primarily the data necessary to account for the Service (e.g., an email address), or navigate the Service (e.g., the data stored in cookies). We also process data that you post in the Service as part of the so-called “Hosting”. In this case, our processing is usually limited to providing only a virtual space on which to place this data.

Who is the data administrator?

The administrator of your personal data is Digital Carbon, based in Warsaw.

Data protection officer (so-called DPO) and his contact details:

We have appointed DPO, a data protection officer, for all Digital Carbon customers. This is a person who can be contacted in all matters regarding the processing of personal data and the exercise of rights related to this processing. If you wish to contact the Data Protection Officer, use the contact details provided below:

Address for correspondence: Digital Carbon, Al. Jerozolimskie 181, 02-222 Warsaw, Poland

Is there a requirement to provide data?

Providing personal data is voluntary, but failure to provide data marked as necessary to provide services to you will prevent the provision of Services. We cannot provide Services to you without some data. For example, an email address must be supplied for the provision of the email service.

To what recipients will your personal data be transferred?

Your data may be transferred to entities processing personal data (among others, IT service providers) at the request of the administrator, where such entities process data based on our written instructions. Your data may also be transferred to entities authorised to obtain them on the basis of applicable law, e.g., to law enforcement authorities if the authority makes a request on an appropriate legal basis (e.g., for the purposes of pending criminal proceedings).

What are your rights related to the processing of personal data?

You have the following rights in relation to the processing of your personal data by us:

  1. The right to access data, including obtaining a copy of the data;
  2. The right to request the correction of data;
  3. The right to delete data (in certain situations);
  4. The right to lodge a complaint to the supervisory body dealing with the protection of personal data;
  5. The right to limit data processing;
  6. The right to transfer personal data, i.e., to receive your personal data from the administrator in a structured, commonly used machine-readable format. You can send this data to another data administrator.

In order to exercise the above rights, please contact DPO (Digital Carbon’s Personal Data Protection Inspector), whose contact details are provided above.

Information regarding cookies and other similar technologies

The legal grounds for processing your data for specific purposes are as follows:

The purposes of data processing: Law: Processing Period
1 performance of the contract (these contracts are usually the regulations that the User accepts before using a given Service), including the provision of Services to Users, matching Services to Users’ needs, analysing and improving the Services and ensuring the security of the Services (hereinafter “the performance of the Services”) Art. 6 Clause 1 (b) GDPR – the necessity to perform the contract to which the User is a party until the expiry of a given contract, with the proviso that sometimes, this data may also be processed after the expiry of this contract, but only if it is allowed or required by applicable law, e.g., processing for statistical, billing or redress purposes
2 statistical measurements (hereinafter “statistics”), marketing (including analysing and profiling data for marketing purposes) of administrator’s products and services (hereinafter also “own marketing”) Art. 6 Clause 1 (f) GDPR – legitimate interest of the administrator until an effective objection is made
3 recruitment of respondents for website usability research (hereinafter “own research”) Art. 6 Clause 1 (a) GDPR – User’s voluntary consent until the consent is withdrawn

What are the purposes and legal basis for processing your personal data and for what period will it be processed?

The entity placing information in the form of cookies (and other similar technologies on the User’s end device (e.g., computer, laptop, smartphone, Smart TV) and accessing them are entities from Digital Carbon and Trusted Partners, i.e., entities cooperating with Digital Carbon such partners providing analytical services, advertisers, application developers, network advertising agencies (hereinafter we will use the abbreviation “Placing entities”).

Cookies are IT data, in particular text files, which are stored on the terminal equipment of Users on websites and applications. Cookies usually contain the domain name of the website from which they originate, their storage time on the terminal device and a unique number. Cookies are not used to identify the user and the user’s identity is not determined on their basis. The publisher’s website may place a cookie in the browser if the browser allows it. Importantly, the browser allows the website to access only cookies placed by this website and not to files placed by other websites.

Why do we use them?

We use cookies and other similar technologies for the purposes of:

  1. The provision of services;
  2. Adapting the content of websites and applications to the User’s preferences and optimising the use of websites; e.g. cookies allow in particular to recognise the User’s device and properly display a website tailored to his individual needs;
  3. Creating statistics that help to understand how Users use websites and applications, which allows improving their structure and content;
  4. Maintaining the User’s session (after logging in), by which the User does not have to re-enter the login and password on every subpage of the given website and application;
  5. Presentation of advertisements, in a manner that takes into account the interests of the User or his place of residence (individualising the advertising message) and with the guarantee of excluding the possibility of repeatedly presenting the same advertisement to the User;
  6. The implementation of surveys – in particular to avoid the repeated presentation of the same survey to the same Recipient and to present surveys in a way that takes into account the interests of recipients.

The types of cookies we use

Due to the lifetime of cookies and other similar technologies, we use two basic types:

  1. Session – temporary files stored on the User’s end device until logging out, leaving the website and application, or turning off the software (web browser);
  2. Permanent – stored on the User’s end device for the time specified in the cookie file parameters or until they are deleted by the User.

Due to the purpose of cookies and other similar technologies, we use the following types:

  1. Necessary for the operation of the service and application – enabling the use of our services, e.g. authentication cookies used for services that require authentication;
  2. Files used to ensure security, e.g., used to detect fraud in the field of authentication;
  3. Performance – enabling the collection of information on how to use websites and applications;
  4. Functional – allowing the settings selected by the User to be “remembered” and personalising the User’s interface, e.g., in terms of the selected language or region of the User, font size, appearance of the website and application, etc.;
  5. Advertising – enabling delivery of advertising content more tailored to their interests;
  6. Statistical – used for counting statistics on websites and applications.

Other technologies

To ensure our services may be utilised with maximum convenience, we use Local Storage (LS) technology, which is similar in principle to cookies, but has slightly different properties. LS is a separate part of the browser’s memory used to store data saved by websites. Access to it can only be obtained by the website operating on the same site from which the data was saved, but unlike cookies, they are not sent by the browser each time the server is referenced. Data in LS are stored for a long time by the browser and are not deleted after closing the browser or have a specific validity period. We emphasise that we do not use this technology to “track” or identify users, but only for convenience and to provide services at the highest level. We use LS technology, e.g., to save settings, save configuration or to save data on recommended entries.

Manage browser settings

In many cases, the software used for browsing websites (web browser) by default allows information to be stored in the form of cookies and other similar technologies on the User’s end device. However, the User can change these settings at any time. Failure to make changes means that the above-mentioned information may be posted and stored in his end device, and thus that we will store information on the user’s end device and access this information.

From the level of the web browser used by the User, it is possible, for example, to independently manage cookies. The most popular browsers include possibility:

  1. Accepting cookies, which allows the User to fully use the options offered by websites;
  2. Management of cookies at the level of individual websites selected by the User;
  3. Defining settings for various types of cookies, e.g., accepting permanent files as session files, etc.;
  4. Blocking or deleting cookies.

Where to look for help?

Comprehensive information is available in the software (web browser) settings. Manuals for individual web browsers can be found below:

Internet Explorer

Mozilla Firefox




Please be advised that restrictions or exclusions on the use of cookies and other similar technologies may affect some of the functionalities available on our websites.

Additional information

Additional information about cookies and other technologies can be found at among other resources, or in the Help section of the web browser menu.

Our head office is located in the tech hub of East London Tech City
OUR LOCATIONSWhere to find us?
To stay up to date with the latest news and technologies, follow us on our social media channels.
Our head office is located in the tech hub of East London Tech City
OUR LOCATIONSWhere to find us?
To stay up to date with the latest news and technologies, follow us on our social media channels.

Copyright by Digital Carbon. All rights reserved.

Copyright by Digital Carbon. All rights reserved.