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More businesses are turning to remote working and embracing the flexibility to work from any location, and with this comes additional challenges with respect to the quality of connectivity to critical applications including video and voice calls. Anywhere Office embraces cloud and AI technology to provide you with assured application performance for all your cloud applications, such as Microsoft Office 365, Microsoft Teams, Google Apps, Zoom and more. Together with SD-WAN technology and cloud gateways, it provides improved application performance and reliability, even with unreliable Internet connectivity.
By taking advantage of 4G/LTE/5G technology, you can always provide a high quality connection to your partners and customers with automatic backup failover without dropping a call. Bring your phone number with you to any location with the same high-quality calls as you would expect back in the office, with additional features such as virtual fax, voicemail and integration with Microsoft Teams. This comes with backed up artificial intelligence (AI) analytics and access to our support desk for ensured performance, increased security and self-healing.
Reliability, even on unreliable Internet connectivity’
Digital Carbon Cloud Access powered by SD-WAN together with Dynamic Multipath Optimisation (DMPO), improves application performance and reliability, even on poor performing Internet links, from any location. The SD-WAN edge device prioritises business critical applications, including video and voice calls, over non-essential home applications and devices connected on the private home network.
With continuous link monitoring, automatic failover to 3G/4G/5G connectivity with dynamic packet steering during Internet blackouts without dropping a single call. Integration with Digital Carbon Cloud Voice and other major cloud applications, such as Microsoft Office 365, Salesforce and Zoom, gives you assured application performance with on-demand remediation, which protects applications against concurrent degradation of Internet links.
Digital Carbon Intelligence is a vendor-agnostic artificial intelligence (AI) analytics platform with a focus on the network edge. It provides visibility, not only on the WAN but all the way to LAN devices. Edge Intelligence provides Digital Carbon’s Network Operation Centre insights into connected devices, which includes home Wi-Fi networks, to analyse and remediate common remote connection problems such as dropped VoIP calls and jittery video conference issues.
Digital Carbon Intelligence uses machine learning (ML) techniques, including nearest neighbour and unsupervised clustering algorithms, to automatically isolate faults, identify the root cause, make recommendations and predict benefits. Working together with Digital Carbon’s support desk, customers have seen a 50% reduction in time to find and fix remote connectivity issues from remote locations.
Digital Carbon Cloud Voice is an Internet-based voice communication (VoIP) service where the telephony application is hosted by Digital Carbon and gives access to your voice services over the Internet. Digital Carbon Cloud Voice replaces the need for conventional telephony hardware, such as private branch exchanges (PBX) and handsets, while configurations and maintenance become easier and at a lower cost.
It also offers the flexibility to scale the number of users up and down according to business needs and introduces new digital features. Together with SD-WAN technology, connectivity is provided from your Anywhere Office location directly to Digital Carbon Cloud Voice Hosted Service via an optimised secure tunnel, giving you high quality voice calls, even over poor performing Internet links.